The Partners Point of View
What has been the greatest lesson you've learned from being a business owner in the publishing industry, and what impact did that have on how you work with your clients to provide them exceptional service?
Danielle Perlin-Good
I’ve learned to trust myself, my intuition, and my values. I’ve learned that my time and energy has just as much value as my clients’ time and energy. It’s so important to stick with your gut instinct and always try to see things from the other person’s perspective.
I always strive to respond to clients in a timely manner, be honest about my time and energy, and be fair about the engagements we have together.
Lisa Shrewsberry
I’ve learned that there really are a lot of GREAT writers out there! But the difference between ones who see their books published and ones who don’t are those who believe most in what they’re trying to accomplish, enough to invest in developmental editors, copyeditors, and marketers, like the experts at Rogue. If you don’t believe in your work, how can you expect anyone else to believe in it?
Seeing how many options there were, this impacted me by causing me to further refine my writing and editing capabilities and tailor them to the client. In agreeing to work with clients, it is no longer a matter of “this person who wants to publish a book approached me, so I should help them” but, “Can I help this person?” If I think my skillset can help someone with their project, if we’re a good match, then I wholeheartedly accept the challenge. My focus is to always match abilities to someone’s desired outcome and level of passion for their project. They must be as invested as I am. My services are not just another process they go through or a box they check off on the way to publishing. I must feel like I will bring real value to the table for them in their endeavor, or I won’t take the client.
Susie Schaefer
One of the most impactful lessons that I’ve learned is to allow space for others. Whether that’s giving an author time to write and process emotions, or simply listen to what they’re going through. Writing a book can sometimes be a deeply emotional process, and having a book coach that understands what that means can result in healing for the author.
Understanding this changed the way I work with authors. I found that by giving them the time they needed to work through the writing and editing phase didn’t match with how I was pricing my services. It allowed me to change my business to reflect the needs of my clients and embody service to others.
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